Introduction
Kenlar Properties ("we", "us", or "our") is committed to protecting the privacy of our residents, applicants, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.
Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and mailing address
- Rental application details including employment and financial information
- Payment information for rent and other charges
- Maintenance request details
- Website usage data such as IP address, browser type, and pages visited
How We Use Your Information
We use your personal information to:
- Process rental applications and manage tenancy agreements
- Communicate with you regarding your tenancy, maintenance, and community updates
- Process rent payments and other financial transactions
- Respond to inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
Disclosure of Information
We do not sell your personal information. We may share your information with:
- Service providers who assist in property management, payment processing, and maintenance
- Credit reporting agencies during the application process
- Legal authorities when required by law or to protect our rights
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. You may also have the right to withdraw consent or object to certain processing activities. To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party sites such as our resident portal and application platform. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Kenlar Properties
505 Days Road, Kingston ON K7M 3R6
Phone: 866-536-5270
Email: info@kenlarproperties.com